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This NetGlobers website (this “Site”) is operated by Europ Assistance Group, 7 Boulevard Haussmann, 75009 Paris, France (“NetGlobers”).


PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. By using this Site, you explicitly agree to comply with and be bound by the following Terms and Conditions, which NetGlobers may change at any time in accordance with the Terms and Conditions herein. Please review these Terms and Conditions periodically for changes. If you do not agree with these Terms and Conditions then you are not authorised to use this Site.


Ownership and copyright

Except as otherwise indicated, this Site, and all text, images, marks, logos and other content contained herein (“Site Content”) is (c) 2009, Europ Assistance Group, all rights reserved. NetGlobers, the owl logo and all other marks displayed on this Site (the “Trademarks”) are registered and/or common law trademarks of Europ Assistance Group and/or various third parties. Nothing contained on this Site may be construed as granting, by implication, any license or right to use any Trademark without the prior written permission of NetGlobers or such other party that may own the Trademarks.


 Use of this Site

NetGlobers authorises you to view, download and print Site Content subject to the following conditions: (i) you may only do so for your own personal and non-commercial use; (ii) you may not modify the Site Content; (iii) any displays or printouts of Site Content must be marked “(c) 2009, Europ Assistance Group All rights reserved.”; (iv) you may not remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Site Content by Europ Assistance Group; (v) you may not reproduce, prepare derivative works from, distribute or display Site Content, except as provided herein. Except as expressly permitted above, copying, transmission, reproduction, republication, posting or redistribution of the Site Content or any portion thereof is strictly prohibited without the prior written permission of Europ Assistance Group. To request permission, you may contact Europ Assistance Group as follows:
Europ Assistance Group
Head of E-Business Development
7 Boulevard Haussmann
75000 PARIS
You represent and warrant that your use of the Site Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties, or violate any applicable law. You expressly agree to indemnify Europ Assistance Group against any liability to any person arising out of your use of Site Content not in accordance with these Terms and Conditions. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this Site in accordance with all terms and conditions herein.
Users of the Site will not incur any charges for using the Site in accordance with these Terms and Conditions. However, the Site contains links to third-party websites which are operated and owned by independent service providers or retailers. Such third-parties may charge a fee for use of certain content or services provided on the website. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Europ Assistance Group provides details of charges on the Site, such information is provided for convenience and information purposes only. Europ Assistance Group in no way guarantees that this information is correct nor is it in anyway responsible for content or services provided on such third party websites.



Information provided on these pages is only provided as an indication and is subject to change. We make no warranties or representations about the site or its content and exclude, to the maximum extent permitted by law, any liability which may arise as a result of their use. Netgloberss website cannot be held responsible to you or anyone else for any loss, damage, liability, cost or expense whatsoever incurred or suffered in connection with the use of the site or any content on the site. Information provided on the website does not constitute or replace, directly or indirectly, a medical advice or consultation.


Links to other sites

The Site contains links to third-party web sites. The linked sites are not under the control of NetGlobers, and NetGlobers is not responsible for the contents of any linked site. NetGlobers provides these links as a convenience, and a link does not imply endorsement of, sponsorship of or affiliation with the linked site by NetGlobers. Linked sites are owned and operated by independent retailers or service providers, and therefore, NetGlobers cannot ensure that you will be satisfied with their products, services or business practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third parties.


Use of chat rooms, bulletin boards and other communications forums

The Site may contain and allow its users to submit material and/or post reviews of their travel experiences, as well as general postings of messages and other communications in chat rooms, bulletin boards or other forums (“User Messages”). If NetGlobers provides such services, you expressly agree to use such services only to send User Messages that are appropriate and that are related to the topic of the particular forum. NetGlobers does not edit or control the User Messages posted to or distributed on this Site including through any chat rooms, bulletin boards or other communications forums, and will not be in any way responsible or liable for such User Messages. NetGlobers nevertheless reserves the right for any reason in its sole discretion to remove without notice any User Messages and/or Site Content.
The following is a non-exhaustive list of the kind of User Messages that are illegal or prohibited on the Site. NetGlobers reserves the right to amend this list at any time and to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the service and terminating the right to use the Site of such violators. It includes User Messages that:
•    are patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
•    harasses or advocates harassment of another person;
•    involves the transmission of “junk mail”, “chain letters,” or unsolicited mass mailing or “spamming”;
•    are defamatory or libellous;
•    promotes information that you know is false, misleading or promotes illegal activities or promotes conduct, or that is abusive, threatening, or obscene;
•    promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
•    contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
•    provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
•    constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world; or
•    engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
By posting or distributing User Messages on the Site you expressly grant NetGlobers and its affiliates an irrevocable right to make available such User Messages and such User Messages may be freely used, copied, published, translated and distributed in any medium and in any form including for advertising and promotional purposes by others without your permission. You agree not to post or distribute any information or material that is copyrighted by any third party without the express written consent of such party, and you agree to indemnify and hold harmless NetGlobers from any claim arising out of or relating to your violation of this provision.

Notice and Take-Down Policy for illegal content

NetGlobers operates on a “notice and takedown” basis. If you have any complaints or objections to material or content including User Messages posted on this Site, or if you believe that material or content posted on this Site infringes a copyright that you hold, please contact us immediately at Once this procedure has been followed NetGlobers will make all reasonable endeavours to remove illegal content within a reasonable time.



Any personal information you post on the Site will be used in accordance with our privacy policy. Click here to view our Privacy Policy.

    Applicable law and jurisdiction
The Site (excluding links to third-party sites) is controlled by NetGlobers, and operated by NetGlobers from its offices in Paris, FRANCE. By publishing, accessing and/or using the Site, you and NetGlobers explicitly agree that all disputes, claims or other matters arising from or relating to your use of this Site will be governed by the laws of FRANCE (Paris) without regard to its conflicts of law principles. You agree that all claims you may have against NetGlobers arising from or relating to the operation or use of this Site will be heard and resolved in a court of competent jurisdiction located in FRANCE (Paris). The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract.
NetGlobers may change, add or delete these Terms and Conditions or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Site. NetGlobers will provide you with reasonable notice of any changes. Thereafter, you expressly agree to be bound by any such amended Terms and Conditions.
NetGlobers may change, suspend or discontinue any aspect of the NetGlobers service at any time, including availability of any feature, database or content. NetGlobers may also impose limits on certain features and services or restrict your access to all or parts of the Site or any other NetGlobers web site without notice or liability for technical or security reasons, to prevent against unauthorised access, loss of, or destruction of data or where we consider in our sole discretion that you are in breach of any provision of these Terms and Conditions or of any law or regulation and where it decides to discontinue providing a service.



If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms and Conditions shall continue in effect.
NetGlobers may, and you may not, assign, convey, subcontract or delegate rights, duties or obligations under these Terms and Conditions.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and NetGlobers as a result of these Terms and Conditions or use of this Site.
These Terms and Conditions are available in the language of the Site. The specific Terms and Conditions under to which you signify your agreement will not be individually stored by NetGlobers.
The Site is not updated periodically on a regular basis and consequently is not required to register as editorial product under any relevant law.